How To View Your Payment Invoices

• Click here for a step by step visual guide, or follow the steps below.

  • https://app.storylane.io/share/kprvjy9ifb78 - Computer Version

  • https://app.storylane.io/share/9ttszdex2htx - Mobile version

• From your Dashboard, click on Invoices.

  • Invoices are available for events with at Payment Sent status.

• Each invoice that has been issued by your company will be displayed.

  • Note that this date listed is the date that your company marked the invoice paid. It may not match the date funds are received.

  • Please refer to your company's onboarding documents for their payment timelines.

• Click on the date to view the summary of the invoice.

• The amount listed is the total amount included in the invoice, including any reimbursements due.

• Click on the white space to expand the details and display the summer of your payment, which may include multiple events.

• Click on Preview to view more details such as the date, time, and location of the events on the invoice.

• On the Invoice Preview screen, you will see a box for each event you have been paid for on the invoice. Click the dropdown arrow to expand the details for each event.

• You can export your invoice to PDF by clicking on the Export PDF button.

• To sort or filter your invoices, click on the filter icon in the top right corner of your screen.

• On the Filter screen, you can search by key words, companies and pay dates to narrow down the list of invoices.

For any payment-related questions such as payment amount, date, reimbursements, or bank account information, please reach out to the company that staffed your for the event.

Promomash Support is unable to assist with any payment-related questions outside of navigating the invoices page.